At risk of sounding like a whinging Aussie, and following on from my recent rant about how to use a plane correctly, is it just me or is there an increasingly weak link in the global aviation chain?
I refer to ground services, who every time I land seem to take longer and longer to get the plane door open, so we can finally exit our metal tube and make our way back to the outside world (via customs, the baggage carousel, and time permitting, the duty free shop).
Case in point: Silkair from Da Nang to Singapore last Changi, last Friday and what felt like a ten minute wait after we had arrived at the gate until someone decided to open the front door. Surely they were expecting us, unlike possibly this other airport where suddenly a Vietnam Airlines flights arrived unannounced, originally scheduled to land at a nearby airport instead in what looks like a ground control issue filling a plane with the wrong passengers and then sending it in the wrong direction?
Any ground services employees are welcome to explain what steps are undertaken before a plane door can be opened, and whether new requirements have recently been put in place which may explain the situation.
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