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Buy

Saltwater

Hmmm Canon replied. They're not giving me a new camera, but it turns out I can post it away for repair after all. I can feel a battle about who's paying the postage coming on.

Dear Customer,


In response to your recent enquiry with the Canon helpdesk, as it appears to be a hardware fault with the camera' please find below the list with the authorized service centers and the packaging instructions:

Packaging advice for returning products:
- Take note of your serial number
- Pack it very carefully and make sure it is covered by insurance
- Please ensure you enclose the following:
o The bill of sale and/or warranty details in case the product is under warranty
o Details of the fault/instructions for repair
o Your name and complete address details for the return of your product

A.J.Johnstone & Company Limited
395-399 Central Chambers
93 Hope Street
Glasgow
G2 6LD

Tel: 0141 221 2106
Fax: 0141 221 9166
Web: www.ajjohnstone.co.uk

Colchester Camera Repairs
6 Kings Court
Off Newcomen Way
Severalls Business Park
Colchester
CO4 9RA

Tel: 01206 843 322
Fax: 01206 843 323
Web: http://www.camera-repair.co.uk

H. Lehmann Limited
247-249 London Road
Stoke-on-Trent
ST4 5AA

Tel: 01782 413 611
Fax: 01782 744 579
Web: www.lehmannsdirect.co.uk


Canon Ireland Ltd
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: www.canon.ie


Yours sincerely,

Canon Support Centre

Should our answer not fully resolve your problem, please feel free to either re-submit a new query by clicking here, or alternatively call our support helpdesk at 08705 143 723 Monday to Friday from 9:00AM to 5:30PM stating the 7 digit reference number in the subject of this email.

We aim to answer queries as soon as possible. Responses on average take 2 to 3 business days (or the next working day if submitting on a weekend or public holiday).

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